Retail companies envision moving their businesses closer to their customers. For these companies to be successful, it is essential they have a seamless processes, smooth partner governance, aligned channel inventory management, efficient credit and debit authorizations, effective point-of-sale management, quantifiable metrics and profitable services. To achieve this manufacturing and retail companies often face roadblocks.
CRM implementation for retail aims at catering to the needs of companies by transforming raw materials to finished goods for various industries like chemicals, construction, engineering, food and beverages, plastics, transportation, etc. It provides design registration and business opportunity management, quotes, point-of-sale management, claims management, price protection, channel inventory management, sales incentives and advance reporting on key performance indicators to take midcourse corrective measures.
The retail CRM solution is also capable of integrating with vendor order systems, contracts tracking and partner inspections. Employing customer centric processes and workflows to monitor and assist your partners will drive profitable revenue growth.